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Please read before booking a service

Minimalist Kitchen Setup

PREPARATION

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  • We bring our own cleaning supplies — let us know if you prefer we use yours.

  • If you have special flooring (ex: engineered wood), tell us what product you’d like us to use.

  • For bed linen changes, please leave the clean folded linens on top of the beds that you want changed.

  • If you have pets, please keep them kenneled, outside, or in a closed area so they don’t escape.

  • Please remove most items from the floors (toys, shoes, clothes, etc.) so we can clean efficiently.

  • Please make sure dishes are out of the sink, and countertops are clutter-free.

  • Please remove loose trash from the flooring (wrappers, empty cans, and water bottles, etc.)

  • For Deep Cleans or move-out cleans, if your oven has a self-cleaning feature, we highly recommend running that cycle before cleaning day.

service guidelines

To ensure the safety of our team and the quality of service, please note:

  • We do not wash dishes.

  • We do not clean pet urine/feces or litter boxes.

  • We do not use ladders higher than a 2-step stool.

  • We do not steam-clean carpets or spot-clean upholstery.

  • We do not move heavy furniture or appliances.

  • We do not offer laundry services.

  • We clean interior only — exterior cleaning is not included.

maintaining your home

DEEP CLEANING & ONGOING SERVICE POLICY

  • Deep cleanings are only available for clients who continue with the recurring maintenance service.

  • If we complete a deep cleaning and no recurring service is scheduled, we will not be able to service the home again in the future.

WHY DO WE REQUIRE CUSTOMERS TO BE ON A RECURRING SCHEDULE?

  • Regular cleanings are the most cost-effective way to keep your home consistently clean.

  • At a minimum, we recommend monthly service to prevent the buildup of dust, grime, and allergens.

  • Deep cleanings require significantly more time, labor, and physical effort from our team.

RECOMMENDED MAINTENANCE OPTIONS

  • Weekly

  • Bi-weekly

  • Monthly

Hours of Operation

Monday - Friday          9:00 am - 7:00 pm

Saturday & Sunday     Closed

Service Areas

Plano, Allen, Frisco, Prosper, Celina, Princeton

McKinney, Melissa, Anna, Van Alstyne

Contact Us

972-905-0600

info@lilyfresh.co

Payment Methods

We DO NOT accept: Cash, Check, Zelle, Venmo

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